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Account Registration & Management 7
Registering at 123reg takes under two minutes. Go to the Register page, enter your full name as it appears on your CNIC, date of birth, Pakistani mobile number, province and email address. Then choose a username and a strong password. Once you accept the Terms and Conditions and confirm you are 18 or over, your account is created instantly. You do not need to upload any documents to register — documents are only required when you make your first withdrawal as part of the KYC verification process.
Yes, registering at 123reg is completely free. There are no sign-up fees, no monthly account charges and no obligation to deposit immediately after registering. You can create your account and browse the platform before committing any funds. The minimum first deposit is Rs 300 when you are ready to start playing.
No. 123reg permits one account per person. Duplicate accounts are identified during KYC verification and are closed, with balances reviewed according to the platform's duplicate account policy. If you believe you accidentally created a duplicate account, contact support at support@123reg.fun before making any deposits. They can consolidate your records and ensure you keep any eligible balance.
KYC verification at 123reg is triggered when you request your first withdrawal. You will need to submit a clear photo or scan of one of the following: a valid Pakistani CNIC, passport or driver's licence. You will also need to provide proof of address — a utility bill, bank statement or official government document dated within the last three months showing your name and address. Upload documents via the Verification section of Account Settings or send them to support@123reg.fun. Most verifications are completed within 24 hours on business days.
Log in to your 123reg account and navigate to Account Settings. Under the Security tab, you can update your password by entering your current password followed by the new one. To change your email address, go to Personal Details and enter the new email — a confirmation link will be sent to both the old and new addresses for security purposes. If you have lost access to your registered email, contact support directly for a manual identity verification process.
You must be at least 18 years old to register and play at 123reg. Age is verified during registration via your date of birth and is confirmed again during KYC document review. If a player is found to be under 18 at any point, their account is closed immediately and the balance is reviewed in line with 123reg's underage player policy. There are no exceptions to this rule.
To close your 123reg account permanently, contact our support team at support@123reg.fun with your registered mobile number or email and a clear request to close the account. Before closure, any eligible real money balance will be returned to your verified payment method. If you are closing your account due to gambling concerns, please consider self-exclusion as an alternative — it achieves the same result while ensuring you are covered by our responsible gaming framework.
Deposits & Payment Methods 7
123reg accepts all major Pakistani payment methods: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfer and Visa/Mastercard debit or credit cards. All deposits are processed in PKR — there is no currency conversion. 123reg does not charge any fees on deposits; some payment providers may have their own transaction limits, but 123reg does not add any platform-side charges.
Log in to your 123reg account, go to the Deposit section and select Easypaisa or JazzCash. Enter the amount you wish to deposit (minimum Rs 300) and confirm. You will receive a payment prompt on your Easypaisa or JazzCash mobile app — approve it with your PIN. Your 123reg balance is updated within seconds of confirmation from the payment provider. Make sure the mobile number on your 123reg account matches the number your Easypaisa or JazzCash wallet is registered under for the smoothest experience.
The minimum deposit at 123reg is Rs 300, and this applies to all supported payment methods — Easypaisa, JazzCash, NayaPay, SadaPay, IBFT and card payments. There is no maximum deposit limit set by 123reg at the platform level, though individual payment providers may have their own daily transaction limits. If you have set a deposit limit on your account for responsible gaming purposes, that limit will take precedence.
Most 123reg deposits via Easypaisa and JazzCash reflect within seconds. IBFT bank transfers can take up to 2 hours. If your deposit has not appeared within these timeframes, first check that the transaction completed on the payment provider's side — open your Easypaisa or JazzCash app and confirm the payment status. If the payment shows as confirmed on the provider's side but is not in your 123reg balance, contact support at support@123reg.fun with a screenshot of the completed transaction. Our team resolves pending deposit queries within 1–2 hours on average.
No. 123reg requires that all deposits come from payment methods registered in your own name. This is a KYC and anti-money laundering requirement. If a deposit is received from a third-party account — someone else's Easypaisa wallet, another person's bank account — it may be flagged and reversed during the verification process. Always use your own payment accounts to avoid delays or complications.
123reg does not charge any fees on deposits. The full amount you deposit is credited to your PKR wallet. Some payment providers — particularly for card payments — may apply their own processing fees at their end. If you are unsure whether your bank or wallet provider charges for outbound transfers, check with them directly. 123reg's side of the transaction is always fee-free.
Yes — and we actively encourage it. Log in to your 123reg account, go to Account Settings and select the Responsible Gaming tab. You can set a daily, weekly or monthly deposit limit in PKR. Limits take effect immediately and cannot be increased for 24 hours after a change request — this cooling period is intentional. Reducing a limit takes effect right away. See our full Responsible Gaming page for more details.
Withdrawals 6
Log in to your 123reg account, go to the Withdrawal section and select your preferred payment method. Enter the amount you wish to withdraw (minimum Rs 500) and confirm. Withdrawals are processed to the same method you used to deposit, in line with anti-money laundering policy. Your KYC verification must be complete before any withdrawal is processed — if you have not yet verified, upload your documents in Account Settings first.
Easypaisa and JazzCash withdrawals from 123reg are typically processed within 1–6 hours of approval. NayaPay and SadaPay withdrawals follow a similar timeline. IBFT bank transfers can take up to 1–2 business days depending on your bank. Card withdrawals may take 3–5 business days to appear in your account depending on your bank's processing schedule. All withdrawal requests are reviewed within 24 hours of submission on business days.
The minimum withdrawal amount at 123reg is Rs 500. This applies to all payment methods. There is no maximum withdrawal limit set at the platform level for standard accounts — however, very large withdrawals may be subject to additional identity verification before processing. 123reg does not charge fees on withdrawals.
Common reasons for a declined withdrawal at 123reg include: incomplete KYC verification, active bonus wagering requirements not yet met, the withdrawal method not matching the original deposit method, or a mismatch between account details and payment account registration. You will receive a notification explaining the reason for the decline. If the reason is unclear, contact support at support@123reg.fun for a detailed explanation and guidance on resolving it.
Yes — KYC verification is mandatory before your first 123reg withdrawal. You will need to submit a valid government ID (CNIC, passport or driver's licence) and proof of address. Once verified, your account is cleared for withdrawals and you will not need to repeat the process unless your personal details change. Getting verified early — before you are ready to withdraw — means there is no delay when you do want to take out your funds.
Generally no. 123reg's policy is to return funds to the same payment method used for the original deposit — this is a standard anti-money laundering control. If you have deposited via multiple methods, withdrawals are typically split proportionally to mirror the deposit pattern. If your original payment method is no longer available (e.g., a cancelled card or closed mobile wallet), contact support at support@123reg.fun and they can guide you through the alternative verification steps needed to process the withdrawal to a different method.
Bonuses & Promotions 6
New players at 123reg receive a 100% deposit match on their first deposit, up to Rs 25,000. So if you deposit Rs 5,000, you will have Rs 10,000 in your account to play with. The bonus is credited automatically — you do not need to enter a code or contact support. Just register, make your first deposit via any supported payment method and the bonus is added instantly. Full terms are on the Promotions page.
The 10x wagering requirement at 123reg means you need to wager the bonus amount 10 times before it can be withdrawn. For example, if you receive a Rs 2,000 bonus, you need to place Rs 20,000 in qualifying bets (at odds of 1.50 or higher) before the bonus balance converts to withdrawable cash. Your bet history tracks this automatically — you can see your progress in the Bonuses section of your account at any time. Only bets placed at odds of 1.50 or above count towards the requirement.
You have 30 days from the date the welcome bonus is credited to your 123reg account to complete the 10x wagering requirement. If the wagering is not completed within 30 days, the remaining bonus funds are forfeited — but any winnings generated from qualifying bets during that period that have already been transferred to your real money balance are not affected.
Yes. If you prefer to play with real money only — without wagering requirements attached — you can opt out of all 123reg bonus offers from your Account Settings. Go to Bonuses and Promotions and toggle off automatic bonus acceptance. You can also decline a specific bonus at the time it is offered. Once you opt out, any future deposits will not trigger bonus credits unless you actively opt back in.
Yes — 123reg runs regular promotions for existing players, including weekly reload bonuses on sports and casino, PSL season specials with enhanced odds, monthly cashback on casino activity and referral bonuses. All current offers are listed on the Promotions page. Promotional offers are sent via email and SMS to players who have opted in to marketing communications. Promotions vary by season and may have individual terms.
Expired bonuses are not reinstated automatically at 123reg. However, if there were exceptional circumstances — a technical issue on the platform, a payment processing delay that delayed your start — contact support at support@123reg.fun within 7 days of expiry with your account details and a brief explanation. Each case is reviewed individually. Reinstatements are granted at 123reg's discretion and are not guaranteed, but genuine technical issues are taken seriously.
PSL & Sports Betting 6
123reg covers cricket (PSL, international T20Is, ODIs and Test matches), football (domestic and European leagues), esports (CS2, Dota 2, League of Legends and Valorant) and virtual sports. During PSL season, 123reg expands cricket coverage to include ball-by-ball markets, player performance betting and match special bets. Live in-play betting is available across all major cricket and football events.
Live in-play betting at 123reg lets you place bets on events while they are in progress — ball by ball for cricket, minute by minute for football. Odds update in real time based on what is happening in the match. To place an in-play bet, navigate to the live betting section, select the market you want, enter your stake and confirm. Note that in-play odds can change between the time you select them and the time your bet is submitted — if the odds change significantly, you will be shown the new price before you confirm.
If a PSL match at 123reg is abandoned or called off due to weather before a result is declared, bets are settled according to the official result — including DLS method results. If no official result is declared and the match is abandoned entirely without any play constituting a result, 123reg voids all bets and returns stakes to player accounts. Specific settlement rules for individual markets (e.g., "most sixes" in an incomplete match) are detailed in 123reg's sports betting rules.
The minimum stake for a single sports bet at 123reg is Rs 50. For accumulator bets, the minimum total stake is also Rs 50. There is no fixed maximum stake, but very large single bets on some markets may be subject to approval or stake limitation at 123reg's discretion, particularly for niche markets or specials with limited liquidity.
Cash out is available on selected markets at 123reg, including major cricket and football fixtures. When cash out is available on your open bet, a "Cash Out" button and the current cash out value will appear in your open bets list. Cash out values fluctuate in real time with the match situation. Partial cash out — taking some of your value while leaving the rest of the bet open — is available on certain markets. Not all markets or bets are eligible for cash out.
Esports betting at 123reg covers major competitive video game tournaments and leagues — including CS2, Dota 2, League of Legends and Valorant. You can bet on match winners, map winners, first blood, total rounds and other match-specific markets. Esports events run around the clock globally, so there is nearly always something live to bet on. Head to the Esports Betting page to see current markets. Minimum stake is Rs 50, same as for other sports.
Teen Patti, Baccarat & Casino Games 6
Yes — Teen Patti at 123reg is a live dealer game streamed in HD from professional studios. Real human dealers manage the cards and the game flow. You interact with the dealer and other players through an on-screen interface. Multiple table variants are available at different stake levels, from Rs 10 minimum per round up to high-stakes VIP tables. Visit the Teen Patti page for table options.
123reg offers multiple Baccarat variants including Punto Banco (classic Baccarat), Speed Baccarat for faster rounds, and Baccarat Squeeze for a more immersive experience with card reveal animation. All variants are available as live dealer games with real cards. Minimum bets start at Rs 50 per round, making Baccarat accessible whether you are learning the game or an experienced player. See the Baccarat page for current table listings.
Yes. RNG (random number generator) games at 123reg — slots, RNG Roulette, RNG Blackjack and similar — use certified RNG technology from established gaming studios. Live dealer games use physical cards and wheels under CCTV monitoring. Return to Player (RTP) percentages for RNG games are published on the individual game detail pages. If you have a specific concern about game fairness, contact support and they can provide the relevant certification documentation for any game.
The contribution of casino games towards 123reg bonus wagering requirements varies by game type. Sports bets at odds 1.50 or above contribute 100%. Live casino games including Teen Patti and Baccarat typically contribute at a reduced rate — usually 10–20%. Slots contribute at a set rate depending on the specific game. The exact contribution rates are listed in the full bonus terms on the Promotions page. Always check the specific promotion terms before choosing your game for wagering.
Yes — all 123reg casino games, including live dealer Teen Patti and Baccarat, are fully optimised for mobile. The platform works directly in your mobile browser on Android and iOS without requiring an app download. Live dealer games stream at reduced bandwidth automatically if your mobile connection is slow, maintaining a stable experience. For the best live casino experience on mobile, a WiFi or strong 4G connection is recommended.
If you disconnect during a live casino game at 123reg, any bet already placed for the current round will still be settled by the dealer and the result recorded in your account history. When you reconnect, the settled result will be shown in your recent transactions. If you believe a game round was affected unfairly by a disconnection — for example, if a bet you did not intend to confirm was placed — contact support immediately with the game round ID (visible in your game history) and our team will review the session logs.
Account Security 4
123reg uses industry-standard SSL encryption for all data transmitted between your browser and the platform. Your password is stored as a salted hash — it is never stored in plain text and cannot be accessed by 123reg staff. Financial data is handled through PCI-DSS compliant payment gateways. Your personal information is processed in accordance with the Privacy Policy. We recommend using two-factor authentication (2FA) for maximum account security — activate it in Account Settings.
If you suspect unauthorised access to your 123reg account, act immediately: change your password via Account Settings, and from the Security tab, end all active sessions except your current one. Then contact support at support@123reg.fun or via live chat to report the suspected breach. Our security team will review recent login activity — including IP addresses and device fingerprints — and can temporarily lock your account while the investigation is under way. Do not delay — the sooner you report it, the faster it can be contained.
No — 123reg staff will never ask for your account password via any communication channel, including live chat, email, SMS or phone. If anyone claiming to be 123reg support asks for your password, it is a phishing or social engineering attempt. Do not share your password and report the communication to support@123reg.fun immediately. Legitimate support agents can verify your identity using your registered mobile number and other account details — they do not need your password.
Log in to your 123reg account, go to Account Settings and select the Security tab. Click "Enable 2FA" and choose your preferred method — OTP via SMS to your registered Pakistani mobile number is the default option. Once activated, every new login will require both your password and a one-time code sent to your mobile. 2FA significantly reduces the risk of unauthorised access even if your password is compromised. We strongly recommend activating it, especially if you carry a significant PKR balance.
Responsible Gaming 3
123reg offers five responsible gaming tools available to every registered player from the day of registration: deposit limits (daily, weekly and monthly), loss limits, session time limits, cool-off periods (24 hours to 90 days) and self-exclusion (6 months to permanent). All tools are accessible via Account Settings without needing to contact support. Changes to limits take effect immediately. For a full explanation of each tool, visit the Responsible Gaming page.
Log in to your account, go to Account Settings and select the Responsible Gaming tab. Choose "Self-Exclusion" and select the duration — from 6 months up to permanent exclusion. Confirm your choice and the account is closed to all activity immediately. You will be removed from all marketing communications. Any open bets settle normally and your real money balance is returned to your verified payment method within 5 business days. Self-exclusion cannot be reversed during the exclusion period.
If you are worried about a family member's gambling at 123reg, contact our support team at support@123reg.fun. We take third-party concerns seriously. Due to privacy obligations, we cannot confirm or share account details of other players, but we can discuss the options available and provide guidance on how to approach the situation constructively. If the person concerned is willing to speak with us directly, our responsible gaming team can assist them in activating appropriate tools or self-exclusion immediately. See our Responsible Gaming page for more information.
